Our History

Black Dog Moving was founded in 2011 by Raul White in Rockford, IL. The company started with one truck and a focus on local residential moves. The goal was to provide dependable, affordable service without overpromising.

Key Milestones

2011: Startup Phase

Operations were limited to short-distance residential moves. The team consisted of Raul White and two part-time helpers. Customers came through local advertising and referrals. Equipment included a single box truck and hand tools.

2012: Basic Expansion

The company added insurance for all moves and introduced standard packing supplies. A second vehicle was purchased. Services expanded to include small office and apartment moves.

2014: First Commercial Contracts

Black Dog Moving completed its first commercial relocation. The team added equipment for larger jobs and began offering piano and specialty item handling.

2016: Online Launch

The company launched its first website. Clients could now request quotes and confirm bookings online. Operations grew by 20% through improved visibility.

2018: Service Expansion

Black Dog Moving began offering moving and storage, long-distance service across state lines, and custom packing options. Staff training was introduced to improve consistency.

2020: Pandemic Operations

The company implemented safety protocols, contact-free estimates, and flexible rescheduling. Despite lower volume, it maintained full operations.

2021: Equipment and Staffing Upgrade

Added GPS-enabled trucks and increased the fleet to six. A full-time dispatch coordinator was hired. Discounts were introduced for student, senior, and veteran customers.

2022: New Services

Launched white-glove service for high-value items. Partnered with two real estate offices to provide last minute move support.

2023: Milestone Year

Black Dog Moving completed 10,000+ moves. Introduced branded moving kits, improved claims processing, and upgraded storage options.

2024: Internal Improvements

Focused on staff development and customer service response. Did not pursue automation. Maintained a human-based model and reliability-first policy.

Mission

Our goal is to provide smooth, stress-free moves while building a trusted name in Rockford, IL.

To fulfill this mission and stand out as the leading moving company in Rockford, IL, we will:

Prioritize Quality: Continuously improve our packing, storage, and transportation to ensure safety and efficiency.
Focus on Customer Care: Tailor our services to meet the unique needs of each client.
Embrace Innovation: Keep our team equipped with the latest tools and training.
Stay Connected: Remain actively involved in the Rockford, IL community to better serve its residents.

Founded by Raul White, we are dedicated to making every move easier while upholding top-tier service at 1 Pinewood Dr, Webster, MA 01570.